Privacy Policy

Personal Information:

• Name, email address, and contact details
• Account login credentials
• Identity verification documents (for sellers)

Transaction Information:

• Order history
• Payment details (processed securely via third-party gateways)
• Delivery addresses

Device and Usage Data:

• IP address, browser type, and device information
• Interaction with the Platform

We use your information for purposes including:

• Providing and maintaining the Platform
• Processing transactions and payments
• Facilitating delivery and logistics
• Communicating with you regarding orders or updates
• Fraud prevention and security monitoring
• Complying with legal and regulatory requirements

We may share your information with:

• Sellers and Buyers: Limited information to facilitate transactions and delivery.
• Service Providers: Payment processors, logistics partners, and hosting providers.
• Legal Authorities: When required by law or to protect platform safety.

Khello does not sell your personal data to third parties for marketing purposes.

We implement technical and organizational measures to protect your data. However, no digital transmission is 100% secure. Users are responsible for maintaining the confidentiality of their account credentials.

The Platform uses cookies to enhance user experience, remember preferences, and analyze platform performance. Users can manage cookie settings through their browser.

Depending on your location, you may have rights including:

• Accessing your personal data
• Correcting inaccurate information
• Requesting data deletion
• Objecting to data processing